CA Privacy Policy

Additional Information Regarding California

If you are a resident of California, we have certain obligations, and you have certain rights with respect to your Personal Information.

Pursuant to the California Consumer Privacy Act of 2018, as amended, including by the California Privacy Rights Act of 2023 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information about California residents that we collect, use, disclose or sell.  We are providing this Privacy Policy in addition to the information contained in our general Privacy Policy.

Disclosure, Sale, and Sharing of Personal Information

We disclose, sell or share Personal Information with the following categories of service providers and third parties:

1. “Affiliates.”  We share with our affiliates for the purposes described in this Privacy Policy.
2. “Book Authors.” We share with book authors for marketing purposes.
3. “Service Providers.” We share with our trusted third-party service providers, to facilitate services they provide to us, such as internet services, website hosting, data analytics, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, marketing, auditing, background checks, and other services.
4. “Ad Networks.” We share with third-party ad networks and online advertising partners to permit them to send you marketing communications.
5. “Marketing Partners.” We share with our marketing partners to permit them to send you marketing communications, consistent with your choices.
6. “Social Networks” We share with social network platforms, who use the data we share in accordance with their own privacy policies.
7. “Business Partners.” We share with our trusted business partners.
8. “Contest Sponsors.”  With your consent, we share with third-party sponsors of sweepstakes, contests, and similar promotions.
9. “Legal Authorities.”  We share with public and government authorities, including regulators and law enforcement, to respond to requests, as well as to protect and defend legal rights.
10. “Other Parties in Litigation” We share information in the context of litigation discovery and in response to subpoenas and court orders.

The CCPA requires us to describe the categories of Personal Information we sell to or share with third parties and how to opt out of future sales or sharing. The CCPA defines Personal Information to include online identifiers, including IP addresses, cookies IDs, and mobile IDs. The law also defines a “sale” or “share” broadly to include simply making data available to third parties in some cases. In the preceding twelve (12) months, we disclosed for our operational business purposes or sold the following categories of Personal Information to the following categories of service providers and third parties:

We let advertising and analytics providers collect IP addresses, cookie IDs, and mobile IDs, along with associated device and usage data, when you access our online services, but we do not “sell” or “share” any other Personal Information. We generally do not “sell” or “share” your Personal Information, as defined by the CCPA, except in a few limited cases to support our business operations (e.g., email addresses to correct and enhance our contact lists). If you do not wish for us or our partners to “sell” or “share” Personal Information relating to your visits to our sites for advertising purposes, you can make your Do Not Sell or Share Request by emailing us, or using the choices below. If you opt out using these choices, we will not disclose or make available such Personal Information in ways that are considered a “sale” or “sharing” under the CCPA.  However, we will continue to make available to our partners (acting as our service providers) some Personal Information to help us perform advertising-related functions. Further, using these choices will not opt you out of the use of previously “sold” or “shared” Personal Information or stop all interest-based advertising.

We do not knowingly sell the Personal Information of minors under sixteen (16) years of age.

Your CCPA Rights: Requests to Know, Requests to Correct, Requests to Delete, Requests to Opt-Out of Sale and Requests to Opt-Out of Sharing with Third parties.

If you are a California resident, you have certain rights with respect to Personal Information that we collect and process about you, including:

(1) Right to Know.  You have a right to request that we disclose to you the Personal Information we have collected about you (“Request to Know”). You also have a right to request additional information about our collection, use, disclosure, sale, or sharing of such Personal Information.  Note that we have provided much of this information in this Privacy Policy:

• The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
• The specific pieces of Personal Information we collected about you;
• The business or commercial purpose for collecting or selling (if applicable) Personal Information about you;
• The categories of Personal Information about you that we sold and, for each, the categories of third parties to whom we sold such Personal Information (if applicable); and
• The categories of Personal Information about you that we otherwise shared or disclosed, and, for each, the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).

To make a Right to Know request or a request for additional information, please click here.

(2) Right to Request Deletion. You also have a right to request that we delete Personal Information under certain circumstances, subject to a number of exceptions (“Request to Delete”). To make a request for deletion, please click here.

(3) Right to Correct Inaccurate Personal Information we collected from you (“Request to Correct”). To make a request to correct please click here.

(4) Right to Opt-Out. You have a right to opt-out from future “sales” or “sharing” of Personal Information about you (“Request to Opt-out”) by clicking here.

(5)  Right to Limit Use of Sensitive Personal Information. Under the CCPA California Residents have the right to request that we limit the use and disclosure of their Sensitive Information for any purposes other than to provide the services or goods you request or as otherwise permitted by law. Note that we do not use sensitive personal information for any such additional purposes.

(6) Right to Designate an Authorized Agent. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us (as further described below in the section titled “Responding to Individual Rights Requests”).

(7) Right to Non-Discrimination. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

(8) Right to Notice of Privacy Practices. You have a right to receive notice of our practices at or before collection of Personal Information.

Additional California Disclosures

Additionally, under California Civil Code section 1798.83, also known as the “Shine the Light” law, California residents who have provided Personal Information to a business with which the individual has established a business relationship for personal, family, or household purposes (“California Customers”) may request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes.

We comply with this law by offering our customers a choice about the disclosure of Personal Information to third parties for their direct marketing purposes, and you can make or change such choice by emailing us at privacy@penguinrandomhouse.com or submitting a request to opt out of sharing of your Personal Information.

California Customers may request further information about our compliance with this law by e-mailing privacy@penguinrandomhouse.com. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated e-mail address.

California residents under the age of eighteen (18) who are registered users of online sites, services, or applications have a right under California Business and Professions Code Section 22581 to remove, or request and obtain removal of, content or information they have publicly posted. To remove content or information you have publicly posted, contact us at privacy@penguinrandomhouse.com. Alternatively, to request that we remove such content or information, please send a detailed description of the specific content or information you wish to have removed to privacy@penguinrandomhouse.com. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Notice of Financial Incentive

We may, at times, offer discount codes or other incentives, such as downloadable content, when you sign up for marketing content such as newsletters. When you sign up for one of these programs, we typically collect your first and last name and email address so that we may provide you with the offers you requested as well as other offers that we think may be of interest to you. We have not assigned a specific monetary value to the Personal Information we collect via these incentives as the value varies from consumer to consumer, based on the discounts and incentives each customer redeems, and the purchases they make. But we do receive value in the form of consumer engagement and purchases, which we estimate by comparing the total amount spent by our customers who redeem such discounts and incentives, less our expenses to provide the offering to those customers who do not redeem such discounts and incentives within the same timeframe less the costs of the discount and of administering the newsletter program. You can unsubscribe from these newsletters and related communications as described in the communications, which will opt you out from related discounts or other incentive offers and retain any incentive received prior to opting out.